Menu
Ministries, Departments & Agencies
Latest News
©2024 Edo State Government
©2024 Edo State Government
We value your feedback and encourage you to share your thoughts, suggestions, and concerns with us. Explore the various channels through which you can provide feedback, including online forms, email, phone, and in-person interactions. Your feedback helps us improve our services and better meet the needs of our communities.
Learn about our grievance redressal process for addressing complaints, grievances, and disputes within local government areas and communities. From filing a complaint to resolution and follow-up, we are committed to providing fair and timely redressal of grievances in accordance with established procedures and guidelines.
Submit your complaints and grievances conveniently through our online complaint submission portal. Simply fill out the complaint form with details of your issue, and our team will review and respond to your complaint in a timely manner. Your feedback helps us identify areas for improvement and address concerns effectively.
Reach out to us via email or phone to lodge your complaints or seek assistance with any issues you may encounter. Our dedicated staff are available to listen to your concerns, provide guidance, and facilitate the resolution of grievances through prompt and responsive communication.
Visit our office for in-person assistance with filing complaints or seeking redressal for grievances. Our friendly staff are here to listen to your concerns, guide you through the grievance redressal process, and ensure that your issues are addressed in a timely and effective manner.
We are committed to maintaining transparency and accountability in our grievance redressal process. Learn about the steps we take to ensure that complaints are handled fairly, confidentially, and with utmost professionalism. We provide regular updates on the status of complaints and strive to resolve issues promptly and transparently.
After submitting your complaint or grievance, stay informed about the progress of your case through our follow-up and feedback loop. We keep you updated on the status of your complaint and seek your feedback on the resolution process to ensure that your concerns are adequately addressed and resolved to your satisfaction.
If you are dissatisfied with the resolution of your complaint or grievance, learn about our escalation procedures for further review and action. We provide avenues for escalating unresolved issues to higher authorities within the ministry for additional scrutiny and intervention, if necessary, to ensure fair and satisfactory resolution.
Rest assured that your privacy and confidentiality are of utmost importance to us. We handle all complaints and grievances with discretion and respect for your privacy rights. Your personal information and details of your complaint are treated with strict confidentiality and used solely for the purpose of addressing your concerns.
